Proludic processes your personal data (hereinafter the “Personal Data”) as part of your use of this website (hereinafter the “Website”).

As the controller, we are committed to protecting the privacy and Personal Data of the people using our Website.

This privacy policy aims to inform you about how we collect, process and use your Personal Data, as well as provide you with information about your data protection rights in accordance with applicable regulations, especially the latest version of France’s Data Protection Act 78-16 of 6 January 1978 and the GDPR (General Data Protection Regulation), which came into force on 25 May 2018.

Scope of this personal data protection policy

This policy sets out the principles and guidelines for protecting your Personal Data, which includes the Personal Data collected on or via the Website.

Proludic collects Personal Data online, including by email, and offline. This policy applies regardless of the data collection or processing method.

Personal Data means any information relating to an identified or identifiable natural person. An “identifiable” natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier or one or more factors specific to that person.

“Non-Personal Data” mean information that cannot be used to identify a person.


The controller for your Personal Data is Some services relating to hosting, deduplication, data quality enhancement and client knowledge are entrusted to our technical providers. In accordance with Article 28 of the GDPR, these providers are bound by a strict confidentiality clause that prohibits them from using the entrusted data for purposes other than as specified in the service contract. They are also required to implement appropriate technical and organisational measures to meet the personal data security and protection requirements.

Personal data security and confidentiality

We consider your Personal Data to be confidential.

We will use our best efforts to implement reasonable technical measures to prevent the data that you have provided to our company from being lost or misappropriated during collection or storage, and prevent your data from being disclosed to unauthorised third parties.

Despite these measures, the Internet is an open system, meaning that we cannot make any warranties that unauthorised third parties will not outsmart the measures in place or use your Personal Data for unlawful purposes. Consequently, Proludic shall not be held liable if your data are fraudulently recovered for any use whatsoever.

The Website may feature links to third-party sites that may be of interest to you.
Proludic does not exercise any control over the content of such third-party sites or their practices for protecting the Personal Data that they may collect. Therefore, Proludic disclaims any and all liability with respect to the processing of your Personal Data by those third-party sites. You are responsible for checking the personal data protection policies of any such third-party sites.

Purposes for collecting data

We process all or part of your data for the purpose of:

  • Allowing you to navigate on our Websites and Applications, and adapting our content to your device with the aim of improving your navigation experience;
  • Storing the information that you have provided when completing one of the forms (such as your user account);
  • Allowing you to share our content over social networking sites;
  • Ensuring that you can use the Websites and Applications in an interactive and personalised way;
  • Determining your needs and centres of interest with the aim of providing the most appropriate products and/or services;
  • Letting you open and manage an account, so that you can access all the characteristics and options available on the Websites and Applications;
  • Sending external communications and/or information;
  • Analysing the Website’s audience and traffic.

The recipients of your Personal Data are our own management teams and technical providers.

Data collected

Personal Data

Personal Data may include the following:


First name

Email address

Telephone number



Postal address


Portrait photo

IP address

and any other Personal Data that may be relevant for the purposes hereinafter.

Cookies and other trackers

Cookies or other similar trackers are files that a server uses to communicate with the browser. Cookies are used to send state information when users are visiting a website. For example, state information may be a session identifier, a language, an expiry date or a domain response. During their validity period, cookies store state information when a browser accesses the different pages on a website or when the browser returns to the same site at a later date. Only the entity sending the cookie can read or modify the information stored. There are various types of cookies:

  • Session cookies that disappear as soon as you leave the website or close the browser;
  • Permanent cookies that will remain on your device until their validity period has expired (no longer than 12 months) or until you delete them using your browser’s features.

You can access your cookie information panel to configure how cookies are stored and read.

How do you disable cookies?

Browser settings

Some cookies cannot be installed without your consent. When you visit the Website for the first time, an information banner is displayed to inform you that if you continue using the Website, the aforementioned cookies will be installed on your device.

Cookies or trackers allow you to take full advantage of the Website’s functionality. If your browser has been configured to block all cookies or trackers, it might prevent you from using some of our services, for which Proludic disclaims any and all liability.


Creating a user account

You can create an account that will give you access to Proludic. You can unsubscribe at any time from your personal account, but the maximum storage period for your data is three years.

Contact form

Website users send data when making a comment or reporting an incident. The information collected via the form is transferred to the department responsible for managing comments on the Proludic website. The maximum storage period for your data is three years.

Your rights

In accordance with the provisions of applicable regulations governing personal data protection, you have the right to access, rectify and erase your personal data, as well as the right to obtain a copy of the personal data in our possession in a structured machine-readable format (right to data portability).

You also have the right to object on legitimate grounds to the processing of your personal data, as well as the right to object to your personal data being processed for direct marketing purposes.

You can exercise your rights by calling us on +33 (0)4 77 02 11 11 or by means of our contact form.

We agree to reply to such requests within one month of receipt. That period may be extended by two further months where necessary, taking into account the number and complexity of the requests.

In the event of a dispute relating to the exercising of your rights, you have the right to lodge a complaint with the competent supervisory authority (CNIL).

Data retention

We will only store your Personal Data for the duration that is necessary and proportionate to the purpose for which such data were collected, i.e. a period of no more than three years from the last contact that you initiated with our company (e.g. signing into your account).

After the aforementioned period, your data will be anonymised for statistical purposes or simply deleted.

Updates to this privacy policy

This privacy policy is likely to be amended or updated at any time.

You are advised to check this policy regularly for changes.

For further practical information on how to exercise your rights, we would recommend that you visit the data protection authority’s website (CNIL), especially the following page: