An efficient after-sales service

Our after-sales service plays a key role in future-proofing all your playgrounds and sports areas. Our teams of professionals are ready to deliver a swift response to any questions and enquiries about your playground, sports and fitness equipment. Our dedicated after-sales advisers will listen to your queries, and offer an effective solution.

A fast-acting after-sales service
Our playground and sports equipment is designed to offer superior performance during use, so we will do everything in our power to provide a fast response to all your queries.

Our commitments
– 90% of requests processed within 24 hours
– 80% of spare parts shipped within five days

Need help?

Take a picture of your product. Our experts will help you find the spare parts you need.

You can also reach us:

By telephone: 1300 800 181

By email: aftersales@proludic.com.au