Guarantees

Proludic is committed to the quality and durability of its products.

In addition to using carefully selected materials and applying the highest manufacturing standards, Proludic provides extensive guarantees.

Standard guarantee

garanties2 years for any defect or manufacturing fault of component parts.

Extended guarantees

5 years or any structural failure of sport or play products due to a material or manufacturing failure of:

  • Springs
  • Moulded or rotary moulded plastic parts (with the exception of moving or mechanical parts)
  • Metal crimps and rope assemblies

10 years for any structural failure of sport or play products due to a material or manufacturing failure of:

  • Metal components (with the exception of springs, moving or mechanical parts and fixings)
  • High density plastic parts (with the exception of moving or mechanical parts)
  • Non-slip plywood and compact panels
  • Posts (timber)

25 years for any structural failure of sport or play products due to a material or manufacturing failure of:

  • Panels (Lacquered plywood/coloured compact/polyethylene)
  • Posts (painted galvanised steel, galvanised steel, stainless steel)
  • Stainless steel tubes